One change I’ve noticed since running my own business is how I interact with the local community and the people around me. This is true with my on-line community and in ‘real life’ scenarios.
A friend of mine said that the best thing about working for yourself is that you are answerable only to yourself.
I humbly disagree.
Every side-stepped interaction, eyes to the floor, self absorbed, grumpy, distracted morning is an opportunity missed or worst still, a shot across the bows of your business.
I am the face, life and soul of my enterprise. Living and breathing my ideas and values. So every ‘good morning’, ‘how are you?’, smile and connection is a golden moment of empathy, trust and understanding that may just create a customer for life if the stars align.
I disagree with my friend as I feel answerable and accountable to EVERYONE; because I can’t afford not to be. I have never engaged and sought to understand the people around me more – and I love it.
I love it because others react to it and the general mood is elevated.
Once the link is established between your outlook and your livelihood the stakes are too high to behave with anything but compassion and integrity in every interaction.
‘Treat others as if your livelihood depends on it’.
Now there’s a thought.